GLD Products Returns policy
GLD takes the risk out of online shopping and has a return policy to give you peace of mind.
If your product does not work, arrives damaged, or does not meet the expectations that we have set forth, we have a procedure that is easy to use and guarantees satisfaction.
I ordered the wrong size/color or I changed my mind.
All you will need to do is send the items back to us at the address listed at the bottom of the page. Please call our customer service line, or send an email to the address listed below, indicating what you would like instead, or that you would like a refund. All returned items must be in "as new" condition. “As new” means that the product is in the same condition in which you received it. Please return the item in the original packaging including any manuals, cabling and accessories in saleable condition. Items to be returned must be unused and unmodified in any way.
Please note that we do not refund shipping fees. All returns/exchanges must be submitted within 30 days of the date we ship out your order. Returns and exchanges are processed within 2 business days from when they arrive at our warehouse. Depending on your bank, refunds can take up to two weeks. You will get an email with tracking if you asked for an exchange.
Something is wrong with my order.
Please call or email us using the contact information below. Have your email confirmation ready when you call. Claims must be made within 30 days from when an order is purchased.
I think my product is defective.
We warrant every product we make to be free of manufacturer defects in materials and workmanship. We will work with each customer to ensure that they are satisfied with their product. GLD does not warranty and is not responsible for damages caused by misuse, abuse, accidents, the natural breakdown of materials over time, or problems that may be reasonably expected with normal wear. Items have differing warranty lengths that can be found on specific product pages. If you have any questions please contact our support team.
This item works well and is convenient. I am using it mostly to wash down my solar panels without having to climb on a ladder. The water reaches all the way to the top of the top panel! Other than getting up on the roof with a brush or something, this is the best solution yet.
I LOVE my new bright Fuschia coneflower bird feeder and have already gotten many compliments on it!
I've been looking for an alternative for a trellis for my vegetable garden. I planted some veggies in our backyard during the pandemic not knowing it will grow fast and a lot particularly my tomatoes. I didn't anticipate how much my tomatoes have grown until they are almost broken because they are too heavy. The trellis will be too late to install since I have no space to work on it. Then I found this one, better option and better for my buck!
What I like about this product is it is a think fabric that prevents over-watering. Also, you can fold it and use it for another one or two more seasons!
I decided to try it out on my grapevines. It has been about 2 weeks and it has started rooting in the ball. I was going to try and use the cuttings in the ground but growing it that way is hit or miss and 7 times out of 10 with no roots. So I decided to do it this way and where the knots are on the vine you remove the leaves and scrape some skin off and roots start to grow in a few weeks.
Used these augers to drill seventy holes for seventy tulip bulbs. I was drilling into Alabama clay. The augers held up well. They are in like-new shape and ready for more use.
He is so stinking cute! Love love love him says my wife! my daughter bought it for her. He is so great and he lights up really nice.
What an adorable hilarious addition to my garden!
Love these!!! So fun and a great way to spice up the yard.
I bought these for my 82-year-old mom. She was able to easily unpack and install them herself along her front door walk.
OMG!!! I don't know how I worked on my flower garden without this before!!! What usually takes me 4 hours, I did it in 1! And my back thanked me for it.
I live in Texas and during this summer heat, my lawn really takes a beating. Since I don't have a sprinkler system installed this product is just what my dry lawn needs. This product works very well and covers a wide range of my lawn, which is very helpful and impressive. I will recommend this product to anyone looking for a lawn sprinkler.
The light charges very well with the sun during daylight, and illuminates bright & beautiful all night. It’s still shining even as the sun starts coming up in the morning.
It serves its purpose and waters the area I need watered efficiently by giving the area a good soak down.
Love it! They are the perfect addition to my garden. Well made and solar lights work well.