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Mater Outdoor Warranty Policy

WARRANTY AND MAINTENANCE | PRIVATE MARKET

  • The Supplier represents and warrants, at the time of delivery and for a period of
  • 24 (twenty-four) months thereafter (the “Warranty Period”), that (i) all Products
  • are and will be merchantable and without any defects in design, construction,
  • functionality and materials and (ii) that the performance and fitness for the
  • purpose of the Products will be in accordance with the requirements and
  • specifications.
  • The warranty only covers indoor usage and indented for occasional usage only.
  • The warranty covers material-, and production defects defined as physical faults
  • and defects from the date the product was delivered from the Supplier to the
  • Customers designated delivery address. The original invoice must be presented
  • as proof of the purchase.
  • The warranty does not cover if the products mentioned in this contract has been
  • stored, mounted or used in a wrong way, misused, altered, maintained or treated
  • with wrong detergents. The warranty does not cover normal wear and tear, cutting
  • marks, scratches, stains or damages caused by bumps or accidents.
  • If claiming a defect, the Customer must provide physical documentation in form
  • of digital images or similar clearly explaining the defect and how it occurred.

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